A head spa website that books guests around the clock

The problem

Seattle Head Spa is a Japanese-style head spa in Belltown, Seattle. It needed a site that tells guests what it offers, shows the price up front, and lets them book.

Many guests are visitors to the city. They search on a phone and want a quick answer.

What we built

We keep adding to the site. Each page has one job.

Booking is on the same site. Guests do not go to another service.

• Online bookingGuests pick a service and a time. Open times show live.
• Pay by card or at the spaGuests pay when they book, or pay when they arrive.
• Clear menuEvery service and price is on the page, with add-ons.
• Couples and visitorsPages for couples and for guests visiting Seattle.
• JournalShort guides that answer questions guests ask before a first visit.
• Visit pageHours, map, directions and photos of the studio.

How it works

1. A guest searches for a head spa in Seattle and finds the site.
2. They read the menu and see the price.
3. They tap Book Online, pick a time and pay by card or choose to pay at the spa.
4. The booking is confirmed at once.
5. A few days later, the guest gets a request for a review.

What changed

The spa takes bookings day and night, even when no one is at the desk. Every service can be booked online.

Search work keeps the site easy to find for people looking for a head spa in Seattle.